About Us

Learn more about who we are and what we do

Find out more About Our Company and what we do

We provide a range of hosting solutions to a global client base and have built a reputation for quality and reliability

About XL Cloud Host Australia

XL Cloud Host Australia is one of the top web hosts in the Australian online industry. We specialise and focus on VPS Hosting, VPS Reseller Hosting, cPanel Cloud Hosting, cPanel Web Hosting, cPanel Reseller Hosting and Dedicated Servers. We also provide Domain Name Registration Services, SSL Certificates and PAYG Website Designs.

At the start of 2017, XL Cloud Host Australia became the new brand for the consolidated Secure Web Networks Group including Secure Web Networks Wholesale, Web Sure Hosting Australia and Web Sure Hosting New Zealand. Secure Web Networks Wholesale has now been merged and the Web Sure Hosting Group will soon follow.

We have been providing enterprise-class hosting products and services to thousands of businesses in Australia and New Zealand since 2008. With more than 200 large organisations among our clients we understand what it takes to make sure that your hosting experience is worry free and reliable and we take the extra steps to provide our clients with ultra-high levels of services. All of our hosting products come with a 14 day no questions asked money back guarantee

Our primary data centre located in Sydney Australia.

Tennison Turner Chief Executive Officer

From day one in 2008, Tennison has been the CEO of Secure Web Networks.

He has seen the company develop from a one server hosting provider to a network providing major web hosting resources throughout Australia and New Zealand.

Jenny Albert Chief Technology Officer

Jenny started with us in 2015 as an IT Specialists and is now our Chief Technology Officer.

She brought to Secure Web Networks a wealth of IT knowledge and project management experience earned during her four years working for Microsoft in the USA.

Michael Smith Chief Systems Engineer

Michael has been with us since 2014 and heads out team of Systems Engineers.

With over 200 servers in service at any time, it is Michael's job to keep our hardware and data centre systems running smoothly at all times.

Christine Henderson Account Manager

Christine commenced with us in 2015 and is a highly valued staff member.

In addition to her account management duties, Christine is responsible for the operation of our billing support department.

Why should you use XL Cloud Host as your hosting provider?

We are a leading supplier of Australian hosting solutions providing ultra-high levels of customer support and services.

Data Centre Management

Our Data centres manned 24/7/365
We have our own in-house data centre engineers

Data Centre Security

24/7 security and emergency power backups
Servers located in secure Australian data centres

Super-Fast Modern Servers

Lightning fast high performance servers
High-End enterprise hardware with SSD storage

Speedy Technical Support

Business hours phone support
24/7/365 Ticket support by data centre engineers

Best Value For Money

We utilize a wide range of technology services
You get enterprise grade hosting at minimal costs

99.9% SLA Uptime Guarantee

Don't let downtime affect your business
Get uninterrupted performance for your hosting

We offer a variety of Hosting Solutions as well as domains

It's easy to transfer your hosting to a new provider - contact us today for an exclusive discount

Managed Plesk Onyx Hosting

Everything you need for enterprise level websites suitable for blogs, personal hosting, basic business websites and online stores.

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Managed WordPress Hosting

Our qualified WordPress experts will handle the technical details - automatic setup, core updates, backups, server optimisation, performance, and much more...

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cPanel Cloud Hosting

Get everything you will ever need to host and manage your website, on Australia's fastest hosting platform with blazing fast page loading times.

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Windows Cloud Hosting

Microsoft Certified ASP.NET hosting on our super-fast Windows Web Servers running the latest ASP.NET, ASP and SQL Servers.

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Widows VPS Hosting

Our Secure and super-fast Windows Server Solutions are the ideal choice for all of your business computing requirements.

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Linux VPS Hosting

Our Linux VPS solutions are great for websites that are growing and need a super-fast and reliable infrastruture to run on.

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All about Our Data Centres and security

While we strive to provide the best hosting available, we also ensure that your data is housed within Australian borders for data sovereignty

XL Cloud Host Australia operates services in five Data Centres around the globe with primary services hosted in Sydney, Australia and redundant infrastructure services in other locations. Sydney is the largest corporate and financial centre in Australia. Sydney is also the major interconnection point for international traffic traversing to and from Australia.

Equinix SY3 Datacentre

Our primary data centre is the Equinix SY3, located in Sydney, Australia. With over 260,000 sq ft of property Equinix SY3 is one of the largest data centres in the Southern Hemisphere. It offers high quality, scalable solution with access to multiple carriers providing a minimum N+1 standard for power and cooling systems, delivering an optimal operating environment 24x7.

Tight Security

Security in the facility borders on paranoid. New clients are required to have their fingerprints scanned and then stored on their own ID cards. These cards are then used in combination with biometric readers placed at almost every door in the facility, ensuring that ID cards can't be swapped and are rendered useless if stolen.

Security Gates

Security gates at the two entrances to the centre are also designed to stop anyone that might try and slip in behind an approved person. A 24-hour, seven-day-a-week-manned security booth sits alongside the main entrance, and even the exterior of the building itself is nondescript.

Cooling

Chilled water is provided from the mechanical plant which also contains a massive chilled water buffer tank providing 24 hours of cooling for a full design load. It is kept cooled at all times so that in the event of a power failure, where the centre's chillers and pumps are required to restart, cooling is maintained.

Emergency Power

In the event that power to the centre is cut off, backup power is provider via diesel generator sets. The generators are kept warm in order to be ready to receive load within 45 seconds of a mains failure, well within the centre's 10-minute UPS supply time.

Datacentre Operations

The Local Operations Command Centre monitors the status of the mechanical, electrical and fire protection services in the building, as well as security and environment elements such as air temperature within the halls. We have onsite technical engineers on duty 24 hours a day, every day of the year.

Learn why we are a leading Australian Web Hosting provider

With over 10 years experience providing Enterprise Hosting, we have established a reputation for leadership within the web hosting industry

We Own Our Servers & Equipment

We Own Our Servers & Equipment

We have our own fixed onsite space in the Equinix SY3 Sydney data center and we own all of our plant and equipment. This ensures that we are able to proactively manage and protect our crucial infrastructure instead of relying on a third party provider.

We Own Our Servers & Equipment

Onsite Data Centre Engineers

We have our own team of technical engineers on duty, for 24 hours a day, every day of the year. If a problem occurs, you can rest assured, that our team of experts technicians will respond immediately to all server faults in the shortest time possible.

In-house Support Center

In-house Support Center

Whenever you contact our support department, you can be assured that you in contact with a highly trained and qualified member of our support team. By having our own dedicated and professional support team, we are able to quickly resolve all support issues.

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