Startup Cloud Web Hosting

Our Startup Plesk Hosting is a great place to start for first-time websites or a small business website. As your website grows and your business develops, it's easy to upgrade to our Cloud Hosting with our one click instant upgrades. Each plan comes with the same promise as our Business Class Hosting: Top of the line infrastructure for maximum uptime, speed and reliability. And, since all our servers are located right here in Australia, we make sure your information is both secure and compliant with Australian privacy laws.

Fully optimized for Plesk Onyx Hosting. We’ve crafted our platform to bring our cloud performance to the next level providing all of the features that Plesk Onyx Hosting has to offer. You can develop your online presence with the greatest of ease utilising all of the benifits that our cloud hosting platform provides.

Our advanced security features utilising Imunify360 Protection have been specifically tailored to give you confidence that your site is secure. Imunify360 protects your website from digital attacks. If your wesite is attacked, the attacked files are automatically quarantined and your website is rebuilt from a secure safe backup.

Specifications Cloud-S10 Cloud-S15 Cloud-S20
Storage Space 10 GB 15 GB 20 GB
Bandwidth 50 GB 75 GB 100 GB
Domains 2 3 4
FTP Accounts 1 2 3
SQL Databases 2 3 4
Email Accounts 4 6 8
Free App Installer
Free Daily Backup
Free Website Builder
Free SSL Certificates
Imunify360 Protection
24/7/365 User Support
Plesk Onyx Control Panel
14 Day Money Back Guarantee
Monthly Cost AUD Excluding GST $3.95 $5.95 $7.95
Annual Cost AUD Excluding GST $43.45 $65.45 $87.45
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Plesk Onyx Control Panel

Plesk enables you to easily manage all aspects of your web hosting account using a web interface that is robust but easy to learn. You can create domains, mail accounts, databases and much more. Plesk comes with a powerful suite of tools that assist you with the setup and configuration of your website by utilising the many great features and services that come with Plesk Onyx Hosting.


Single hosting control panel with an intuitive graphical interface, ready-to-code environment and powerful extensions.


Peace of mind with a complete set of security tools and features for your apps, websites and emails.


Focus on your business, not on infrastructure management. Schedule website related tasks and automate intelligent maintenance using the Plesk web hosting control panel.

Imunify360 Keeps Your Website Safe

Your website is the lifeblood of your business. That’s why we protect your website from digital attacks. Our automated security solution, powered by AI, will protect it from infections, maintain a secure website, and keep you in the know with relevant information. If your wesite is attacked, the attacked files are automatically quarantined and your website is rebuilt from a secure safe backup. Learn more about Imunify360 by clicking here.


Hands-off automation with fewer actions required to keep websites secure.


All-in-one security with robust herd protection against the newest attacks, powered by AI.

Security Console

An integrated security console right inside your hosting control panel, with 24x7 support.

Free Website Templates For Startup Cloud Web Hosting

Build Professional websites using our Easy to Use SitePad Editor and Publish static web pages. 309 Responsive Themes which cover a wide range of categories like Blog, Business, Portfolio, Restaurants, Travel and many more. Access to the SitePad Editor is via the control panel.

Mobile Friendly

Websites created by SitePad are responsive and compatible with all screen sizes.

Tablet Friendly

All SitePad websites are responsive and compatible with all tablet screen sizes.

40+ Widgets

Easy to use Image/Video Slider, Image Galleries, Video, Audio and more

Super-Fast Deployment

Just pick a theme, customize the content add images, audio, videos and click Publish.

A Reliable Hosting Infrastructure

With over 15 years experience providing web hosting services in Australia, we have developed a tried and proven firtst class cloud platform to service our wide range of customer needs and requirements. On top of this, we provide a 14 Day No Questions Asked, full money back guarantee.

Our Own Data Centre Space

We have our own space in the Equinix SY3 data centre and own all of equipment to ensure that we are able to proactively manage and protect our infrastructure instead of relying on a third party provider.

24/7 Technician Availability

We have onsite technical engineers 24 hours a day, every day of the year. If a problem occurs, you can rest assured that we have a team of experts available to respond immediately, no matter what time it is.

24/7 In-house Support Team

Whenever you contact us, you can be assured that you are talking to a member of our team. By having a dedicated support center, we are able to quickly resolve any issues you may encounter.

Frequently Asked Questions

To help you make an informed decision, we've compiled a list of our most frequently asked questions relating to our Startup Cloud Web Hosting products and services listed on this page.

If you can't find the answer to your question or if you would like more information about it, please feel free to contact us at any time and we'll be happy to help you.

Submit Your Questions
Websites are built using many types of programming codes, which is inserted into pages along with images, databases, scripts and more. After your website is finished, it needs to be accessible for everyone to see it. This is where Web Hosting comes in.

Web Hosting is space on a server located in one of our datacentres, which are connected to every other datacentre in the world. The web server’s job is to provide your website files to anyone who requests them - usually using an internet browser program, such as Internet Explorer, Firefox or Chrome.

The web server gets a request and then sends the website to the person who requested it. It does this 24/7, meaning that you get a degree of availability and uptime that other computers are not able to provide. This is one of the reasons why it is not economical or practical to use a home computer for website hosting.

Our infrastructure uses a principle called cloud computing for greater performance and reliability. The machines are linked together in a way that distributes memory and resources, meaning that even if one of them malfunctions or goes offline temporarily, its work continues uninterrupted, meaning your services remain online.

One major advantage of our Web Hosting solutions is the extensive usage of SSD memory in our server arrays. SSD, or Solid State Drives, is the latest-generation type of computer memory. Instead of storing information on a rotating disk (like older-model hard drives), this memory is in a drive that stores information magnetically in a non-spinning model. Because there is no laser that searches for the information on the disk, SSD memory loads up to 300% faster than traditional hard disks.

At XL Cloud Host we are proud to support environmentally clean business practices. Our eco Web Hosting is designed to be as green as possible.
Yes. If your website has the potential to grow but doesn’t yet have large amounts of traffic and files, it would be better to start with one of our smaller hosting plans and upgrade it only as more resources become necessary. Our plans give you the flexibility to grow and continue to develop your sites as much as you need to.

You can request the upgrades you need at any time within your Account Manager in just a few clicks and then you will have more hosting resources available for your site. This process does not require you to transfer files - everything is done automatically. Simply activate the upgrade and your account will be expanded according to your choice.
All of our hosting services are shared Web Hosting, meaning that each server hosts a number of sites for different users, sharing the resources. Web servers are so powerful they can hold up to 2000 websites, allowing us to deliver optimal value without affecting performance.

Unlike certain other providers, we do not load up or over subscribe our machines until they cannot handle any more services. Our maximum capacity, both in terms of hard drive and memory usage, tops out at 80%. This means that, no matter what is happening, your website can handle large spikes in traffic without losing performance or availability.

This limit in the usage of resources rather than the number of customers means that we can maintain the responsiveness of our infrastructure and keep your website and services running smoothly and quickly. It is very carefully planned to mean that we do not have large numbers of resource-hungry websites, applications and scripts running on the same servers. Each machine is only used to a reasonable capacity.
We do not provide support for third-party scripts. This is because our support staff are highly trained in using our hosting system and it is not possible to train them in every script that anyone uploads through their Plesk Web Hosting manager. Learning programming and scripting languages is a long and difficult job, and there is a large variety of languages that our system supports. Learning all of them can take years.

However, our support team are always happy to do whatever they can to help you by finding articles and other content to help you out if you need it. It is better, though, to ask for support directly from the code’s source. Different scripting languages have active support communities, and if you are using a piece of proprietary code, then the developer will be more familiar with it and able to give you answers to your issues.
Yes. We keep backups for internal reasons, however, we recommend to clients to keep their own backups. It is not feasible to offer the assurances of data backup for Web Hosting and advise that you should do this independently and ensure that your hosting account’s content - site files, scripts and applications - are all backed up correctly.

We urge all our customers to keep regular backups. If your site is static or does not see much traffic, then these can happen weekly, but for more traffic-heavy sites that may be updated often, daily backups are recommended. Our hosting management system, Plesk, has a simple backup feature that you can use to download a complete copy of your site, databases and any other contents of your hosting account. Please see this article for a detailed set of instructions on how you can perform these backups independently.

Yes. We offer a 14 day no questions asked full money back guarantee. If at any time and for any reason within the first 14 days of using our hosting service and you want your money back, you will get a 100% refund.

Please note that this guarantee does not apply to domain names. These must be bought from the registries, which do not provide refunds on domains that have already been registered. It does apply to all of our other services.
The physical location of a host is something that too many people do not pay attention to - then they face suboptimal performance. Having an Australian Web Hosting solution is one more way that you can maximise your website’s performance, and we are here to offer that solution to our customers.

We offer the following locations for Web Hosting in Australia: Melbourne and Sydney.

These datacentre locations ensure that the data you transfer does not have to travel a long distance and does not depend on international infrastructure, which can experience issues with speed and performance. The fact remains that data must travel physically as electrical impulses, meaning that the shorter a distance it has to travel, the less time it takes.

Even though we are used to thinking of electronic communications as instant, the physical location of the computers that support your website and email plays an important role in ensuring proper performance. When fractions of a second can make the difference between satisfied customers and people who immediately close their browser windows, you want to make sure that you’re getting every advantage from your hosting that you can.

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